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4. ReachOutSuite Download

Assign, plan, carry out, and follow up on jobs; connect back office and field workers through cloud.

ReachOutSuite Screenshots

ReachOutSuite Editor's review

The ReachOut suite of products equips field managers and workers with the necessary tools to assign, plan, carry out and follow up on jobs by connecting back office and field workers in one cloud-based channel. Utilizing tools for field service management such as ticketing, GPS, checklists, Kanban workflow boards and calendar scheduling, field workers and managers can organize and simplify day-to-day tasks.

With the aim of helping users on the job, ReachOut Suite has a number of tools to assist with customer management, including an in-built CRM, with which users can access user files to gain insight on a customer before attending the job. Customer requests can also be recorded using ReachOut's ticketing platform, meaning users can make a record of customer needs and assign the ticket to the relevant team member to resolve the issue.

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