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ZMoney Agent Specifications
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Background...
Background:
Agent banking is a financial inclusion service which has been adopted by the bank to extend our retail reach across all segments. The agent is expected to render basic financial services on behalf of the bank.
Agency Banking refers to a type of branchless banking to improve financial inclusion, bring banking services/products closer to the people and acquire a wider customer base.
Offering:
Account opening
Cash withdrawal
Cash deposit
Funds transfers
Bills payment
Airtime Purchase
General guidelines
Agency Banking operates in partnership with agents to conduct financial transactions on behalf of the bank. Customers visit the agent locations to perform financial services.